Fz99 believes gaming should be a source of enjoyment — not stress. Through responsible gaming, you set your own limits on your own terms. We are always here for you.
Responsible gaming means enjoying gaming as entertainment — within your own means and time. Playing on fz99 is not just about dreaming of a win; it is about enjoying every moment while staying in control.
Fz99 believes every player has the right to make their own choices. We respect that right while also making sure no one suffers financial or emotional harm because of gaming. Building a culture of responsible play on our platform is central to everything we do.
When gaming stops being fun and starts causing stress, that is a sign something is wrong. And right at that moment, fz99's responsible gaming tools and support team are ready to stand by you.
Play within your budget, stick to time limits, and don't let gaming become the center of your life.
Chasing losses, betting on borrowed money, hiding gaming from family — these are warning signs.
From the moment you register at fz99, we help you build healthy habits. Our system automatically detects unusual behavior and sends alerts when needed — because your well-being is our success.
The fz99 platform offers several active tools you can use anytime, entirely on your own terms. These tools are designed to help you stay in control of your gaming.
Set your own daily, weekly, or monthly deposit cap. Once set, it cannot be raised easily.
Set a cap on how much you can wager at one time. This helps prevent impulsive, emotion-driven overbetting.
Decide in advance how long you will play. When your time is up, fz99 will alert you automatically.
Play stops automatically once you reach a set loss amount. An effective way to prevent further losses.
Temporarily suspend your account for anywhere between 24 hours and 30 days. Take the time to clear your head.
Block access to your account for 6 months or permanently. This is the strictest protection measure available.
Log in to your account → go to Settings → Responsible Gaming. From there you can activate all tools directly.
Setting limits on fz99 is simple. Just a few steps are all it takes to keep your gaming safe. See the steps below:
Log in to your fz99 account and click the profile icon in the top right corner.
Select "Settings" or "Account Settings" from the dropdown menu.
Click on the "Responsible Gaming" tab.
Deposit limit, time limit, or loss limit — activate whichever you need and set your amount.
Click the "Confirm" button. The limit will take effect immediately. Decreasing a limit is instant, but increasing one requires a 24–72 hour waiting period.
Reducing your limit takes effect immediately, but increasing it requires a mandatory 72-hour waiting period. This protects you from decisions made in the heat of the moment.
Gaming addiction does not develop overnight — it builds gradually. Recognizing the common warning signs early makes it possible to act in time. If you notice any of the following in yourself, take it seriously:
Placing more bets after a loss to try to recover — this is known as "chasing losses" and is the most dangerous behavior.
Hiding your gaming from family, friends, or colleagues — and concealing how much you've played or lost.
Prioritizing gaming over food, sleep, or other responsibilities. When the normal rhythm of daily life starts to break down.
Taking on debt, dipping into savings, or borrowing money from family for gaming — and then being unable to pay it back.
Trying to stop gaming but being unable to, repeated failed attempts, and feelings of anxiety or irritability.
Turning to gaming to escape stress, sadness, or loneliness is a serious warning sign.
If you notice any of the signs above in yourself, do not wait — contact the fz99 support team. We do not judge; we help.
Answer the following questions honestly. If more than 3 of your answers are "yes", please talk to us.
In the past month, have you spent more on gaming than your budget allowed?
After a loss, have you thought about playing more to win it back?
Have you hidden your gaming activity from family or friends?
Have you tried to stop gaming but found yourself coming back again and again?
Has gaming caused problems with your work, studies, or relationships?
Have you turned to gaming to escape stress or sadness?
Do you feel restless, irritable, or anxious when you cannot game?
The questions above are inspired by the internationally recognized PGSI (Problem Gambling Severity Index). They are designed to help you assess your own situation.
Fz99 is strictly for individuals aged 18 and above. Keeping minors away from gaming is both our ethical commitment and legal obligation.
If you suspect an account belongs to a minor, please contact us. We will investigate promptly and take action.
You do not have to face a gaming problem alone. Beyond fz99's support, professional help is also available to you.
Our support team is available 24 hours a day, 7 days a week. Reach us via live chat or email.
Speak with a mental health professional or counselor. Many organizations in Bangladesh offer free services.
Talk to someone you trust. Family and friends are your first support system. You don't have to carry this alone.
Free counseling is available at various government hospitals in Bangladesh, including the National Institute of Mental Health (NIMH).
We do not just follow the rules — we genuinely care about our players' well-being.
Fz99's AI system automatically detects unusual betting patterns and sends alerts. You do not need to do anything separately.
From deposit limits to self-exclusion — you set every tool yourself. fz99 simply enforces the decisions you make.
Our support team speaks your language. No barriers — just tell us your problem and we will find a solution.
If you choose to lower your limit, it takes effect right away. No waiting period, no exceptions.
You can view every transaction and betting history in full. It stays clear exactly where and how much you are spending.
Fz99 operates under an international license and is committed to upholding responsible gaming standards.
Here are answers to the most frequently asked questions about responsible gaming.
All responsible gaming tools on fz99 are completely free. Set your own limits, stay safe, and keep gaming the fun it's meant to be.