Fz99 treats the protection of your personal information as its highest priority. This privacy policy clearly outlines what data we collect, why we collect it, and how it is kept secure.
This privacy policy applies to all users of the fz99.app website and mobile app. Continued use of the site constitutes your agreement to this policy.
Fz99 only collects information necessary to deliver its services. We do not ask for anything excessive or irrelevant. From registration through every transaction, we operate with full transparency.
When you create an account or use our services on fz99, the following information is collected:
| Type of Information | When It Is Collected | Mandatory |
|---|---|---|
| Full Name | At the Time of Registration | Yes |
| Date of Birth | At the Time of Registration | Yes (Age Verification) |
| Mobile Number | At the Time of Registration | Yes |
| Email Address | At the Time of Registration | Yes |
| National ID Card | KYC Verification Time | For Withdrawals |
| Payment Information | Transaction Time | Yes |
When you browse fz99, certain technical information is collected automatically. This data does not reveal your identity and is used solely to improve service quality.
Fz99 never directly stores your bank account password, full card number, or any other sensitive financial credentials.
Fz99 uses your data only for its intended purpose. Your information is never used for anything else without your consent. Our data usage policy is completely transparent.
Fz99 will never sell, rent, or trade your personal information to any third party under any circumstances. This is an unwavering commitment.
Fz99 may share necessary information with certain trusted partners in limited, specific circumstances. Data protection standards are upheld in every case.
In some cases, data may be processed on servers outside Bangladesh. International data protection standards are followed and data remains encrypted at all times.
Fz99 employs industry-leading security technology to protect your data — from a simple password all the way through to the entire database, every layer is secured.
If you notice any security vulnerability or suspicious activity, please report it immediately to [email protected]. We respect and value responsible disclosure.
Fz99 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that recognize you on return visits.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect certain site features.
Every fz99 user has specific rights over their own data. We respect those rights and make them easy to exercise.
To find out what information we hold about you, submit a request to our support team.
You can request corrections to inaccurate or incomplete information at any time.
If you request account closure, all data will be deleted except where retention is required by law.
You may request that we stop using your information for specific purposes.
You can request a copy of your own data to download.
You can opt out of promotional emails or messages at any time.
To exercise any of the above rights, email [email protected] or reach us via live chat. We typically respond within 7 business days.
Contact us with any questions, requests, or complaints regarding this privacy policy. We take your concerns seriously and aim to resolve them promptly.
Our support team is available 24/7 to assist you. Privacy-related matters are always given the highest priority.
Fz99 may update this privacy policy as needed. Advance notice will be provided for any significant changes.
The current version of this policy is effective from January 2026. Previous versions no longer apply.
From technical safeguards to human integrity — we protect your privacy at every level.
Every click and every transaction is protected with bank-grade encryption. No one outside can read your data.
Fz99 never sells or rents your personal data to third parties. This is a core principle we stand by.
Identity verification is handled through a licensed KYC partner to prevent fraud and misuse.
OTP and two-factor authentication keep your account fully protected against unauthorized access.
Fz99 only asks for information that is strictly necessary to provide the service. No excessive or irrelevant data is collected.
Data is automatically deleted after the defined retention period unless there is a legal requirement to keep it. No unnecessary data is retained.
If our privacy policy gives you confidence, register today. At fz99, your data, your funds, and your experience are all fully protected.